Here you can find most common issues that users are dealing with. If you can’t find an answer please contact our support from the form at the bottom of the page.

CHANGE PASSWORD

By clicking the button below, you will be redirected to a page shown in the image to the right. You must fill-up the form to change the password. All fields are mandatory. If you forgot the current password. Request a new one from the LOST OR FORGOTTEN PASSWORD section below.

Change password
Password change
Reset password

Lost or forgotten PASSWORD

Click the button below and, you will be redirected to a page shown in the image to the left. Enter your username or email and click “RESET PASSWORD”. Your new password will be sent to your account email. If you forgot your username or email, please contact our support administrator. Contacts are at the bottom of this page.

Lost password

delete account permanently

If you want to do this yourself, you have to sign in first. Then click the DELETE ACCOUNT button below and you will be redirected to a form for account deletion. You can get there also by navigating to MY ACCOUNT in the right upper corner of the page. Then click the button “DELETE ACCOUNT”. You will be redirected to a page shown in the image to the right. Into form insert “PERMANENTLY DELETE” to confirm account deletion.
If you forgot your password you can reset it and then delete your account. Also, you can send an email to our support administrator with the request for account deletion. In this case, your must send an email from your account email of the user.

Delete account
Permanently delete

If you can’t find any solution to your question. Feel free to fill up the form below. We will contact you back in short notice.